All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. However, you can always return the item back to us in its original condition within 60 days to get a full no-question-asked refund on your purchase.
We offer a 100% money back guarantee with free returns on all products within 60 days after the product gets delivered. For any reason if you are unsatisfied with your order – please contact our support and we will do our best to help you out!
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 60 days after the product gets delivered. You can do it by sending a message on Contact Us page or by emailing at firstname.lastname@example.org